为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot upgrade to Firefox 3.6.6 because the license file cannot be found

  • 10 个回答
  • 93 人有此问题
  • 14 次查看
  • 最后回复者为 cor-el

more options

I am running Firefox 3.6.3. The upgrade process is failing to install a partial upgrade. When it tries to install a full upgrade it says it cannot find the license file and does not let the installation continue.

This happened

A few times a week

== Firefox tried to upgrade to 3.6.6

I am running Firefox 3.6.3. The upgrade process is failing to install a partial upgrade. When it tries to install a full upgrade it says it cannot find the license file and does not let the installation continue. == This happened == A few times a week == Firefox tried to upgrade to 3.6.6

被采纳的解决方案

In that case, uninstall Firefox, reboot your computer, delete the C:\\Program Files\Mozilla Firefox\ folder, then try re-installing using the instructions at How to install Firefox on Windows

定位到答案原位置 👍 0

所有回复 (10)

more options

Are you using Zone Alarm? If so, which version?

more options

No I am not using Zone Alarm.

more options

I have the same problem. firefox 3.6.6 will not install because license file cannot be found.

more options

选择的解决方案

In that case, uninstall Firefox, reboot your computer, delete the C:\\Program Files\Mozilla Firefox\ folder, then try re-installing using the instructions at How to install Firefox on Windows

more options

Hi Chris.

Won't I lose all my bookmark information and addon's if I do this?

more options

Nope. That info is kept in your profile folder. See Profiles - Where Firefox stores your bookmarks, passwords and other user data

more options

I had the same problem when updating to 3.6.6 from within Firefox. I ended up downloading the 3.6.6 complete install file separately and then running that directly from Windows. The installer detected that I simply needed an update to 3.6.6 and when all done, everything was working again. Basically, the same thing that Chris_Ilias recommend, but you might not need to delete Firefox first.

HTH

more options

Thanks I downloaded and installed 3.6.6 separately and installed just fine

more options

I do use zone alarm. Does it matter?

more options

Run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't help then do a clean reinstall.

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.