Hello Julie. It's called the Menu Bar. Press ALT or F10 in your keyboard to make the Menu Bar temporarily visible. If you want it to be permanently visible, go into ''View > Toolbars > Menu Bar'', or right-click the Navigation Toolbar (the Reload button, for example) and select ''Menu Bar''. If this doesn't help, right-click the navigation toolbar, select ''Customize...'' and click ''Restore Default Set''. If it doesn't appear right away, try pressing ALT or F10. You can go into ''View > Toolbars > Menu Bar'' to make it permanently visible, or right-click the Navigation Toolbar and select ''Menu Bar''. If none of this helps, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Try disabling all add-ons (just to check), to see if Firefox goes back to normal.