How can I uninstall and re-install Firefox when it says it can't because it is still open?
Firefox worked previously, now will not open at all. When I attempt to uninstall, it says it can't because the program is open. I cannot install new program due to same problem.
This happened
Every time Firefox opened
No change on my part
User Agent
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; BO1IE8_v1;ENUS)
Firefox worked previously, now will not open at all. When I attempt to uninstall, it says it can't because the program is open. I cannot install new program due to same problem.
== This happened ==
Every time Firefox opened
== No change on my part ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; BO1IE8_v1;ENUS)
所有回复 (1)
Hello Cheryl.
Hopefully this support article is what you need: