Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox 3.6.8 (and 4.0b) is crashing every time I load Gmail.

  • 1 个回答
  • 24 人有此问题
  • 3 次查看
  • 最后回复者为 Morbus

taliesan
taliesan
more options

I navigate to Gmail in FF 3.6.8 or 4.0 and log in. The site begins to load but after about 3 seconds it crashes the browser. The crash appears to be tied to the calendar sidebar widget loading, but that may just be a coincidence of the timing.

I have uninstalled and reinstalled Firefox 3.6.8. That didn't help.

I loaded Firefox in safe mode, disabled / uninstalled all the plug-ins and that didn't help.

So I installed 4.0 to see if that would fix it and it hasn't.

I am on a Dell XPS 1530 with Windows Vista.

I navigate to Gmail in FF 3.6.8 or 4.0 and log in. The site begins to load but after about 3 seconds it crashes the browser. The crash appears to be tied to the calendar sidebar widget loading, but that may just be a coincidence of the timing. I have uninstalled and reinstalled Firefox 3.6.8. That didn't help. I loaded Firefox in safe mode, disabled / uninstalled all the plug-ins and that didn't help. So I installed 4.0 to see if that would fix it and it hasn't. I am on a Dell XPS 1530 with Windows Vista.

所有回复 (1)

Morbus
Morbus
more options

If you loaded safe mode and ticked Disable all add-ons at startup, and it still has the same problem (if you didn't tick it, please try it), can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See this article to know how to create a new Firefox profile. Please report back the results.