为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Crash report submitted without being realized

  • 2 个回答
  • 23 人有此问题
  • 1 次查看
  • 最后回复者为 rjohnson19

simon488
simon488
more options

I was checking and reading my mail. One of the mail, I think it is a spam mail having link to some porn site without my knowledge. Out of curiosity to know what are they, I clicked one of the link and it open the web site in FireFox and it clashed. The FireFox Crash Reporter popped up and asked me to submit the bug report with all the options checked. Without actually reading and understanding the message on the FireFox Crash Reporter, I just simply clicked the button to force the FireFox to restart in the hope that it won't send the bug reports.

Indeed, FireFox didn't send the bug report because my connection was dropped at the same time. Two week later which was on 22-August-2010, I tried check the bug reports that I have in the FireFox by typing the about:crashes in the location bar and the bug report listed on the page. I thought that this bug report has been submitted because it is listed under the Submitted Crash Report heading. In fact, later I found out that this bug report is still pending for submission. Prior to knowing that, I have clicked on it and this crash report is sent without my knowledge.

It is never my intention to submit this bug report. This bug report has potentially personal identifying information such as the IP and the URL that cause the FireFox to crash.

Is it possible to have the IP and the URL information to be erased from bug server because t is not my intention to send it and I never intend to visit the porn site and it is out of my curiosity to check out what it is?

Thanks

I was checking and reading my mail. One of the mail, I think it is a spam mail having link to some porn site without my knowledge. Out of curiosity to know what are they, I clicked one of the link and it open the web site in FireFox and it clashed. The FireFox Crash Reporter popped up and asked me to submit the bug report with all the options checked. Without actually reading and understanding the message on the FireFox Crash Reporter, I just simply clicked the button to force the FireFox to restart in the hope that it won't send the bug reports. Indeed, FireFox didn't send the bug report because my connection was dropped at the same time. Two week later which was on 22-August-2010, I tried check the bug reports that I have in the FireFox by typing the about:crashes in the location bar and the bug report listed on the page. I thought that this bug report has been submitted because it is listed under the Submitted Crash Report heading. In fact, later I found out that this bug report is still pending for submission. Prior to knowing that, I have clicked on it and this crash report is sent without my knowledge. It is never my intention to submit this bug report. This bug report has potentially personal identifying information such as the IP and the URL that cause the FireFox to crash. Is it possible to have the IP and the URL information to be erased from bug server because t is not my intention to send it and I never intend to visit the porn site and it is out of my curiosity to check out what it is? Thanks

所有回复 (2)

humza_z
humza_z
more options

hello.first of all Firefox does not send any personal info.you can disable the crash reports by: first open options then open the "advanced' tab,then under the advanced tan open the "general" tab and un-check "submit error reports"

rjohnson19
rjohnson19
more options

You can also fully disable Mozilla Crash Reporter as described here: http://kb.mozillazine.org/Breakpad#Mozilla_Crash_Reporter

You'll need to reapply the edits to application.ini after any update.

Because there is no unique identifier to the browser installation on your computer, crash reports on the Mozilla server are fairly anonymous.

You can delete records of your submitted crash reports:

  • Hit the Start button, type in %APPDATA%\Mozilla\Firefox\Crash Reports\submitted
  • Delete all undesired files contained in that folder.