为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

From 3.6.4 upwards, FF hangs on "save as" and download

  • 4 个回答
  • 14 人有此问题
  • 6 次查看
  • 最后回复者为 Bibif

more options

- FF 3.6.3 works properly. I made clean reinstall of older versions, and all work properly, up to, including, 3.6.3. With 3.6.4, 3.4.7, 3.6.8, 3.6.9 and 3.6.10, FF hangs on "save as" and download.

Same symptom (hang on Save as with MS Office 2007).

- FF 3.6.3 works properly. I made clean reinstall of older versions, and all work properly, up to, including, 3.6.3. With 3.6.4, 3.4.7, 3.6.8, 3.6.9 and 3.6.10, FF hangs on "save as" and download. Same symptom (hang on Save as with MS Office 2007).

所有回复 (4)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files

more options

Thanks Cor-el,

I already tried to disable the antivirus (Bitdefender 2010), but it did not solve the problem with 3.6.(4-10). For 3.6.3 no need to even try because everything is OK.

Thanks anyway

more options

I think I'm having this same problem too, unless I'm misunderstanding your problem. When I try to do something like right click an image and save it, Firefox crashes. I tested this with a couple of different images and image types and it crashed every time. It would also crash again once more upon reopening Firefox, though it would work the second time around of opening it. I tried disabling some add-ons as well and it didn't change anything.

Is this the same problem? I'll make my own support thread if it's not.

I'm using Windows Vista and I know it's nothing to do with my anti-virus. I let Firefox auto-update and I'm on 3.6.10.

more options

To Danillama,

It does not seem to be the same problem.

My problem is actually to "save as" a page. "Save as" is also triggered by a download operation. My problem occur with ANY page, and ANY.