为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't access a school web site that I've used for years-can't log in with user and password. All other bookmarks are fine-tried several things including re-install-Other browsers are O.K.

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 TonyE

more options

I have an iMac-have used Firefox exclusively for years. I can't access a school web site-can't get past the log in with user ID and password. Screen stays at log in screen. Tried clearing history-tried uninstall and re-install. All other web sites/bookmarks work fine. Thanks in advance.

I have an iMac-have used Firefox exclusively for years. I can't access a school web site-can't get past the log in with user ID and password. Screen stays at log in screen. Tried clearing history-tried uninstall and re-install. All other web sites/bookmarks work fine. Thanks in advance.

所有回复 (1)

more options

Try clearing the cache and deleting cookies for the site, this can sometimes resolve problems accessing sites that used to work. See how to clear the cache and deleting cookies for details.