为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Quicktime (already installed) not found

  • 4 个回答
  • 146 人有此问题
  • 7 次查看
  • 最后回复者为 cvhorie

more options

I am on a page (below) which asks me to download plugin. When I do the Quicktime download page is started, but it is already installed. When I download and repair Quicktime, and return to the page, Quicktime is still not found. When I go through the Firefox plugin service, the message is "no plugins installed, Apple Quicktime Not available Manual install" which takes me to the Apple download page. When I try to download from here, Firefox keeps coming up with an error message, "To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier." no matter what Apple page is shown. I then downloaded with Opera and installed Quicktime. Quicktime is listed in Firefox's list of plugins, but it is still not found when called by the page.

I am on a page (below) which asks me to download plugin. When I do the Quicktime download page is started, but it is already installed. When I download and repair Quicktime, and return to the page, Quicktime is still not found. When I go through the Firefox plugin service, the message is "no plugins installed, Apple Quicktime Not available Manual install" which takes me to the Apple download page. When I try to download from here, Firefox keeps coming up with an error message, "To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier." no matter what Apple page is shown. I then downloaded with Opera and installed Quicktime. Quicktime is listed in Firefox's list of plugins, but it is still not found when called by the page.

被采纳的解决方案

That is a TIFF file and QuickTime can't display such a file in Firefox.

You can look at AlternaTIFF - http://www.alternatiff.com/

定位到答案原位置 👍 1

所有回复 (4)

more options

选择的解决方案

That is a TIFF file and QuickTime can't display such a file in Firefox.

You can look at AlternaTIFF - http://www.alternatiff.com/

more options

Thank you. The solution and plugin works perfectly. You answered a question I did not know I did not know was there. It would be very helpful if you could walk me through how you solved this problem.

A couple of questions remain. How did Firefox: 1. determine that Quicktime was needed, when it was not? 2. forget that quicktime was already installed as a plugin?

more options

You're welcome

I looked at the page source code to see what kind of file the plugin wanted to display and noticed the .tiff file extension. It is a known problem that QuickTime can't handle such a file. QuickTime unfortunately reports that it supports TIFF files (there is a check box in the QT Preferences), but that doesn't work. In the past the same could happen with .SWF (Flash) files that QT tried to handle and that caused a 'Q?' to appear. It is possible that it works on a Mac with TIFF, but it doesn't work on Windows.

more options

Thank you again. In ignorance, it is always difficult to know where the fault lies. Blaming the tools is often the first reaction, but not always wrong.