I would like help to close 3 tabs that refuse to close.
Very unpleasant sites have been opened on my computer.
I shut the computer down but every time I open firefox again they appear and will not allow me to close them.
When I attempt to close the tabs or close the window, a pop up box appears and asks if I am sure I want navigate away. I do click escape and the pop up goes away but the nasty site just remains. Please help me to remove this awful site.
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Try temporarily disabling JavaScript. In the Tools menu select Options to open the Options Window. Go to the Content panel and de-select the "Enable JavaScript" setting. Then see if you can close the tabs. You can re-enable JavaScript afterwards.
Tony thank you, that has solved the problem. I very much appreciate your guidance. I am not PC literate, however perhaps I may be of help in some other area in the future. All the best
Also do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Shockwave Flash 10.1 r53
- Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
Update the Flash plugin to the latest version.
Update the Java plugin to the latest version.
- http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)