为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

firefox will not open properly

  • 1 个回答
  • 6 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

when I try to open Mozilla Firefox, the site comes up okay but everything is greyed out and it will not let me navigate anything such as favorites, typing in a url to try to search for a website, nothing. Over on the far left, right below the toolbar, are the words "untitled document" with a document symbol. I know that if I can get rid of this, firefox will load properly

when I try to open Mozilla Firefox, the site comes up okay but everything is greyed out and it will not let me navigate anything such as favorites, typing in a url to try to search for a website, nothing. Over on the far left, right below the toolbar, are the words "untitled document" with a document symbol. I know that if I can get rid of this, firefox will load properly

所有回复 (1)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls