为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why does "problem loading page" appear when i try to run firefox? I can access the relevent page via internet explorer but firefox cannot connect to the web/

  • 10 个回答
  • 522 人有此问题
  • 1 次查看
  • 最后回复者为 Paulmaudib

more options

A few days ago Firefox stopped working when using shortcut or exe. file. The message http://en-gb.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official appears, although when i paste this address into internet explorer it works. What is preventing firefox from connecting?

A few days ago Firefox stopped working when using shortcut or exe. file. The message http://en-gb.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official appears, although when i paste this address into internet explorer it works. What is preventing firefox from connecting?

被采纳的解决方案

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

定位到答案原位置 👍 11

所有回复 (10)

more options

选择的解决方案

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

more options

That worked! Thanks ever so much best regards Richard

more options

You're welcome

more options

Hi,Guys well where do i begin i have had the same problem for the last 8 days it was driving me mad,I tried every thing I trawled the internet for an answere,have been awake now for 2 days without sleep tried all the suggestions on the net i could find,uninstalled firefox twice,removed antivirus,removed firewall,tried recovery twice ,and finaly after a complete system restore,(I have an external harddrive so i transfered every thing of importance onto that) and took my PC back to its factory settings,thinking thats bound to solve it rebooted put back everything i needed and still the same problem in the end I could only access a page for a short time, even resetting the router was of no help,I was in dispare when i came upon a small comment on a blog..........WHAT WAS IT.........it was....... ADOBE READER X.....so i uninstalled it,dowloaded ....adobe reader 9....it took about 10 minutes to get me up and running....its 07.20 and im off to bed...but i had to share my discovery....it may help somebody in a similar plight....GOOD LUCK.........happy surfing... :0)

由gonzo25于修改

more options

My solution was to go back to Adobe 9 Reader and reload Firefox 4 - everything works fine now!

more options

I have the exact problem as you gonzo with Firefox 5 and OMG I can't believe the culprit was ADOBE X!!! I was checking Firewall, FF settings,reset router. Then I realised my other browsers were working so it was back to FF settings... Thanks for this

more options

Ok.. Here's THE foolproof method of solving "Website can't be found", "Error loading page" and all other miscellaneous issues with this lame product.

1) Go into control panel

2) Click Programs

3) Scroll down to "Firefox"

4) Click "Remove Firefox"

5) Close Control Panel

6) Click the IExplorer icon which came with Windows.

Hope this helps.

由dchristie于修改

more options

Actually, dchristie, your solution didn't help at all. If I wanted to use IE, I wouldn't have installed Firefox. IE is a good browser, but doesn't have features Firefox has. Also, when Firefox crashes windows can kill it and you can restart it no problem. When IE crashes, since it is so tightly integrated into windows, windows itself becomes unstable and you have to reboot.

more options

Also check your personal security firewall...McAfee blocked my Firefox so I did this from the McAfee info on my computer:

1 Open the Firewall settings page.

How?
                         1 On the Home Page, click Firewall.  
                         2 Click Settings.  

2 Click Program Permissions. 3 Select a program with Outgoing or Blocked access. 4 Click Edit.

To select a new program, click Add, then browse to and select the program you want to add permissions for. 

5 Under Access, click the arrow to pull down the menu, and select Full. 6 Click Apply.

more options

I have uninstalled Adobe X and installed Adobe reader 9.5, this at least solved my problem of not being able see videos on the WWE website. However I still can't open Mozilla.org, I have tried uninstalling Firefox and then reinstalling it. Still no luck, I even (heaven forbid) tried to open it in Internet Explorer, however it still won't load. I can open any page I want except the Mozilla.org page and therefore can't download the latest version of Firefox. Any help on this would be greatly appreciated.

I have managed to download the latest firefox version from www.getfirefox.net.

由Paulmaudib于修改