We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I go about regaining history, bookmarks, and settings (all of which were destroyed by the latest update of Firefox to 3.6.12)?

  • 2 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Yesterday, I updated to version 3.6.12 . I had a large number of bookmarks, personalized settings, and I never delete history. When I started up the new Firefox, all such items had disappeared as though they'd never existed - except for plug-ins, it looked like a completely fresh install, instead of an update. All settings had reverted to the defaults, so I reset them to my preferences, hoping this would possibly bring back my history and bookmarks. No dice.

    Question: Is there any way to regain my information and settings?
Yesterday, I updated to version 3.6.12 . I had a large number of bookmarks, personalized settings, and I never delete history. When I started up the new Firefox, all such items had disappeared as though they'd never existed - except for plug-ins, it looked like a completely fresh install, instead of an update. All settings had reverted to the defaults, so I reset them to my preferences, hoping this would possibly bring back my history and bookmarks. No dice. Question: Is there any way to regain my information and settings?

所有回复 (2)

more options

Firefox stores user data in a profile, it is possible that you have more than one profile and Firefox is no longer using your original profile. Plugins are not stored in the profile and will be available for all profiles.

Try running the profile manager to see if there is more than one profile listed, if there is switch to the other profile. For details of how to access the profile manager see the managing profiles article.

more options

You may need to check the files on disk as well in case profiles.ini was lost and a new default profile got created. In such a case you won't see older profiles in the profile manager.

See http://kb.mozillazine.org/Recovering_a_missing_profile