http://crash-stats.mozilla.com/report/index/7fb68d3c-8580-47be-9b5a-bc2832101126 <br /> Under related bugs, these two are shown: <br /> https://bugzilla.mozilla.org/show_bug.cgi?id=532849 <br /> https://bugzilla.mozilla.org/show_bug.cgi?id=532702 Shockwave Flash 10.1 r85 is what you currently have installed, upgrade to the latest '''r 102''' version and see if that solves your crashes. Uninstall that old version of Flash, then download and install the latest version. ----- 1.Download the Flash setup file from here: <br /> [http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br /> Save it to your Desktop.<br /> 2. Close Firefox using File > Exit <br /> then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br /> {XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab} 3. Then run the Flash setup file from your Desktop. * On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br /> See this: <br /> [http://vistasupport.mvps.org/run_as_administrator.htm]