Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox process occasionally continues to run after closing browser in XP Pro 64 and uses 50% CPU

  • 7 个回答
  • 42 人有此问题
  • 1 次查看
  • 最后回复者为 John99

more options

Every once in awhile after closing Firefox 3.6.13 the process continues to run. The way I discover this is my CPU temperature monitor is increasing from 36C to 50C, so I open the Task Manger and see that it is using 50% of the CPU, slowing down the computer. I am running XP Professional 64 bit SP2 with all the latest updates on an Intel E8400 3.0GHz overclocked to 3.6GHz and 4GB dual channel DDR2-1066 at 800MHz. This happens only occasionally, maybe once or twice a month. I just end the task and the temperature of the CPU drops and everything is normal again.

Every once in awhile after closing Firefox 3.6.13 the process continues to run. The way I discover this is my CPU temperature monitor is increasing from 36C to 50C, so I open the Task Manger and see that it is using 50% of the CPU, slowing down the computer. I am running XP Professional 64 bit SP2 with all the latest updates on an Intel E8400 3.0GHz overclocked to 3.6GHz and 4GB dual channel DDR2-1066 at 800MHz. This happens only occasionally, maybe once or twice a month. I just end the task and the temperature of the CPU drops and everything is normal again.

所有回复 (7)

more options

No answer, but a question

Does this happen on a particular web page ? eg is it on a media stream of some sort, or is a download in progress ?

more options

It does not seem to happen on any particular webpage, although I am mostly browsing msnbc.msn.com, foxnews.com or news.yahoo.com. It seems to be random. I close Firefox, I can come back later and open Firefox without any trouble, but the previous instance is still running in the background consuming CPU time As I mentioned, the only way I know there is a problem is that the computer has slowed down and the CPU temperature has gone up to 50C.

more options

It may be malware, it could be worth running a security scan on your computer.

more options

Nope. System clean. Scanned every morning at 1AM while I'm sleeping.

more options

I have this problem with 4.0 as well. It's any time (i.e., not particular web page) you try to close the browser. I do not have malware on my pc.

more options

Not sure this will help but I have a similar problem with the FireFox process continuing to run despite the application being closed. I narrowed this down to the Symantec IPS add-on/extension. Unfortunately I haven't found a solution as of yet other than disabling the extension. http://community.norton.com/t5/Norton-Internet-Security-Norton/IPS-extension-keeps-firefox-exe-from-ending/td-p/342560

more options

Norton IPS is apparently a known issue being mentioned in the KB articles:

What exactly is this IPS extension. I am currently using XPs with Norton's NIS (version 18.6 - it is a paid for subscription). I do have Intrusion Prevention active in NIS but I see no specific extension or program IPS. Is this some optional additional software?

I did find an explanation but from 2009

I am NOT using the Norton Toolbar etc. is it these components that are causing the problem i.e safe search etc.

I am not having problems with firefox hanging or continuing, despite using NIS. There is a bug on this https://bugzilla.mozilla.org/show_bug.cgi?id=548945 but that does not seem to have got very far in confirming or resolving the issue. I imagine Norton have a very large userbase and it seems unlikely that the basic NIS is itself incompatible with Firefox.