Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

sync does not work, and some buttons are not responding.

  • 1 个回答
  • 11 人有此问题
  • 37 次查看
  • 最后回复者为 Alex505

more options

I am using Firefox 4.0 b11.

I am getting this error (I translated it myself, so it might not be 100% accurate): Sync is unable to synchronise: Unknown error. Sync will attempt to try this action again.

The error is shown just above the status bar, and contains a button with 'Synchronise now'.


Also, when I go to the options, and try to edit my password, or login again, the buttons just don't work.

Can someone help me with this?


Edit:

I partially solved the problem. I had an old Firefox Sync addon. I think it remained active since the upgrade from FF 3.6.

But still, it seems that no synchronisation is happening. Shouldn't I get some sort of notice to indicate that the synchronisation has succeeded?

I am using Firefox 4.0 b11. I am getting this error (I translated it myself, so it might not be 100% accurate): Sync is unable to synchronise: Unknown error. Sync will attempt to try this action again. The error is shown just above the status bar, and contains a button with 'Synchronise now'. Also, when I go to the options, and try to edit my password, or login again, the buttons just don't work. Can someone help me with this? '''Edit:''' I partially solved the problem. I had an old Firefox Sync addon. I think it remained active since the upgrade from FF 3.6. But still, it seems that no synchronisation is happening. Shouldn't I get some sort of notice to indicate that the synchronisation has succeeded?

由Alex505于修改

所有回复 (1)

more options

Is anyone able to help me? It is driving me crazy. I have even tried to reinstall firefox, therefore losing my installed plugins. But it is still not working.

I also tried to use the 'remove this device' option, and added the program again. And i tried to reset my password.

But it's still not working.