为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When using hotmail, I cannot attach or forward attachments. This happened after recently upgrading Firefox.

  • 8 个回答
  • 233 人有此问题
  • 3 次查看
  • 最后回复者为 tvasilovic

more options

Hi. I recently upgraded my Firefox on my Mac and I can no longer add or forward attachments on my hotmail email account. When I compose a new email or hit reply, the Attachment button/bar is visible but it does not respond when the mouse rolls over it. When I try to forward an email with an attachment, the forwarding email appears but the attachment is not present. I can, however, open attachments that are sent to me.

I was able to attach emails before without trouble, but have not been able to do so since upgrading my Firefox browser. I followed some older instructions which said to clear recent cookies and cache, but that didn't solve the problem.

Any suggestions? Thanks!

Hi. I recently upgraded my Firefox on my Mac and I can no longer add or forward attachments on my hotmail email account. When I compose a new email or hit reply, the Attachment button/bar is visible but it does not respond when the mouse rolls over it. When I try to forward an email with an attachment, the forwarding email appears but the attachment is not present. I can, however, open attachments that are sent to me. I was able to attach emails before without trouble, but have not been able to do so since upgrading my Firefox browser. I followed some older instructions which said to clear recent cookies and cache, but that didn't solve the problem. Any suggestions? Thanks!

被采纳的解决方案

Solution! I had read that I needed Silverlight installed to run those (and apparently it was already installed)....but after not seeing it help at all, I disabled it on my Mozilla Add-ons...and NOW I can add the attachments!

Mac OsX 10.6.4 FireFox 3.6.14

定位到答案原位置 👍 34

所有回复 (8)

more options

选择的解决方案

Solution! I had read that I needed Silverlight installed to run those (and apparently it was already installed)....but after not seeing it help at all, I disabled it on my Mozilla Add-ons...and NOW I can add the attachments!

Mac OsX 10.6.4 FireFox 3.6.14

more options

Thanks! That solved it. I tried upgrading Silverlight, but that didn't solve it. When I disabled the add-on, the attachments worked. Solid advice.

more options

Hi, do not have silverlight as an add-on, still have problem, any suggestions, I can add attachments in my hotmail account if I use internet explorer.

more options

I had the same problem with Hotmail after upgrading to FireFox 4 recently. The 'attachment' button wasn't clickable even though the icon appeared on my screen.

It resolved when I disabled Silverlight under the Firefox Add-On > Plugins then I went to www.microsoft.com/getsilverlight/ and downloaded the Silverlight plugin and ran it with Firefox closed. And upon reopening of Firefox, my Hotmail 'attachments' was working again.

more options

Thanks! It worked!

more options

Disabled silverlight on foxfire and checked on Microsoft and found that it is already running there. Still can't get attachments on my emails. I have to close Foxfire out and open Microsoft to send email w/attachment. Not a happy camper here. Any suggestion would be appreciated.

more options

Where do you access silverlight to disable?

more options

The chosen solution is really no solution, just a work-around, as the Silverlight plug-in or extension is needed for other sites to function properly. So constantly needing to disable and enable this plug-in will lead me to ask myself why I am bothering with Firefox anymore... Will there be a true solution coming that will make the Silverlight plug-in compatible with hotmail?