Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

FF4 install didn’t complete cleanly. Now creating new acct, email addr gets "invalid email" &/or "unknown error" even with different email addr. How do I start all over again?

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 msilvers50

msilvers50
msilvers50
more options

I'm on FF4 Beta 12 and tried setting up Firefox Sync for the first time today. I specified an email address and password, but the install seems to have never completed. I can't get into synch in my primary desktop PC where I started the process, can't access the account in my laptop which I want to synch to the primary PC.

In trying to start all over again, I attempted to delete the registered user ID and password, but I didn't get a clean response from the Firefox Sync website. Now when I try creating a new account, in entering an email address I get "invalid email" and/or "unknown error" on both the desktop and the laptop, even if I use a new email address.

Is there a way to start all over again with Firefox Sync? Some cache perhaps on my desktop that needs clearing out? Thanks.

msilvers50@gmail.com

I'm on FF4 Beta 12 and tried setting up Firefox Sync for the first time today. I specified an email address and password, but the install seems to have never completed. I can't get into synch in my primary desktop PC where I started the process, can't access the account in my laptop which I want to synch to the primary PC. In trying to start all over again, I attempted to delete the registered user ID and password, but I didn't get a clean response from the Firefox Sync website. Now when I try creating a new account, in entering an email address I get "invalid email" and/or "unknown error" on both the desktop and the laptop, even if I use a new email address. Is there a way to start all over again with Firefox Sync? Some cache perhaps on my desktop that needs clearing out? Thanks. msilvers50@gmail.com

所有回复 (1)

msilvers50
msilvers50 提问者
more options

Just to clarify, my FF4 is fine. It's the Firefox Sync install that did not complete cleanly. I'm only having trouble getting Firefox Sync installed and useable.