为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can no longer download PDF statements from my credit card site.

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 _JMF_

more options

I was trying to download a PDF statement from Chase credit card site, like I have done many times in the past, and it will not do a download. It opens the new window with nothing, and the downloads page has nothing on it.

Can I go back to the previous version of Firefox until you have the bugs worked out of this version (4).

I was trying to download a PDF statement from Chase credit card site, like I have done many times in the past, and it will not do a download. It opens the new window with nothing, and the downloads page has nothing on it. Can I go back to the previous version of Firefox until you have the bugs worked out of this version (4).

所有回复 (1)

more options

I had the same problem.

Before I solved it, sometimes it would work if I moved the tab from the new window to the window where the Chase main page was. Then after a reload it the PDF would show up. Some other websites where PDFs are generated also showed a blank page.

The solution: I had the PDF download Add-on (latest version, 3.0.0.2) and disabled it. It is not enough to disable the add-on in its add-on bar button, and writing the website in the add-on's "do not use" list also doesn't work. The only thing that works is disabling it in the Add-ons Manager or even uninstalling it.