为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Won't play netflix films - goes instead to another netflix page.

  • 7 个回答
  • 165 人有此问题
  • 10 次查看
  • 最后回复者为 jrohrich

Firefox 4 refuses to play Netflix streaming films. They worked fine in the last version of Firefox 3 that I had yesterday. I added some security and blocking add-ons but then disabled those other than the ones I'd been using with the prior version. Netflix recognizes my account but when I click on the "resume play" button, or if I select a film and tell it to play it, it defaults to another Netflix page with instructions of some sort - it will not play streaming videos.

Firefox 4 refuses to play Netflix streaming films. They worked fine in the last version of Firefox 3 that I had yesterday. I added some security and blocking add-ons but then disabled those other than the ones I'd been using with the prior version. Netflix recognizes my account but when I click on the "resume play" button, or if I select a film and tell it to play it, it defaults to another Netflix page with instructions of some sort - it will not play streaming videos.

被采纳的解决方案

I just updated to the new Firefox and it wouldn't stream my Netflix movies. I was getting an error code related to Silverlight. I called Netflix and they had me enable my history and that fixed the problem. Their tech support, said the history/cookies must be enabled to stream movies. Hope this helps! (I also followed the prompt on the screen from Netflix with this error code to delete my old saved certificates, etc.)

定位到答案原位置 👍 6

所有回复 (7)

Downloaded Google Chrome...it works there...way to go firefox :/

Thanks but I'm already using Safari for that purpose and it works fine. I would like to know either how to get Firefox/4 to work right, or when an upgrade will fix the problem.

选择的解决方案

I just updated to the new Firefox and it wouldn't stream my Netflix movies. I was getting an error code related to Silverlight. I called Netflix and they had me enable my history and that fixed the problem. Their tech support, said the history/cookies must be enabled to stream movies. Hope this helps! (I also followed the prompt on the screen from Netflix with this error code to delete my old saved certificates, etc.)

Many thanks. Worked like a charm!

I couldn't stream movies on older versions of 3 so I tried 4. It doesn't work either. It works fine on IE. Netflix can't fix this. My ISP can't fix this. Now I can't even access my account on Netflix, but every other website works fine.

Since there's no tech support for Firefox (no phone number and I couldn't get the live chat to work), I'll have to switch to IE and risk viruses.  ;- (

Netflix streaming works fine in IE. I love Firefox but geeeeez! It looks like this prob is not brand new and the only solution I could understand enough to perform (clear cookies and cache) in tools, didn't work.

I uninstalled Silverlight then let it reinstall when trying to play Netflix. Has worked fine ever since. Looks like a glitch with a simple workaround.

由jrohrich于修改