Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't see the leaderboard on the Golf.com website, but can with IE.

  • 6 个回答
  • 7 人有此问题
  • 1 次查看
  • 最后回复者为 ctjon

more options

On the Golf.com website, when clicking on "Leaderboard" no details are displayed. My computer supplier advises that there probably is a problem with the Firefox version I am running. I'm unsure how to check what version of Firefox I have, but the "download" page of Firefox states that "I'm already up to date". There is one other website in NZ "SkySports Virtual Rugby" where I am having the same problem. In both cases I can see the respective leaderboards using IE. Any advice?

On the Golf.com website, when clicking on "Leaderboard" no details are displayed. My computer supplier advises that there probably is a problem with the Firefox version I am running. I'm unsure how to check what version of Firefox I have, but the "download" page of Firefox states that "I'm already up to date". There is one other website in NZ "SkySports Virtual Rugby" where I am having the same problem. In both cases I can see the respective leaderboards using IE. Any advice?

被采纳的解决方案

You appear to have the secure version prior to the current one installed which is 3.6.17. However, that version will be more than capable of displaying pages correctly.

Try updating Java to the latest version via Windows Control Panel | Java | Update.

Then go to Tools | Add-ons | Extensions and disable the version you have installed at the moment which is 1.6.0_15

You should also update Flash from http://get.adobe.com/flashplayer/ although leaderboards on both sites don't display in a Flash object. The main reason is because the current version you have installed presents a security risk. See http://www.adobe.com/support/security/advisories/apsa11-02.html

If it doesn't fix the problem, try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

As can be seen in the screenshot, I don't have a problem with either site.

定位到答案原位置 👍 1

所有回复 (6)

more options

选择的解决方案

You appear to have the secure version prior to the current one installed which is 3.6.17. However, that version will be more than capable of displaying pages correctly.

Try updating Java to the latest version via Windows Control Panel | Java | Update.

Then go to Tools | Add-ons | Extensions and disable the version you have installed at the moment which is 1.6.0_15

You should also update Flash from http://get.adobe.com/flashplayer/ although leaderboards on both sites don't display in a Flash object. The main reason is because the current version you have installed presents a security risk. See http://www.adobe.com/support/security/advisories/apsa11-02.html

If it doesn't fix the problem, try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

As can be seen in the screenshot, I don't have a problem with either site.

more options

Make sure that you do not block JavaScript settings and preferences for interactive web pages


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thanks for your reply. After following your instructions I discovered an Add-on "Adblock Plus 1.3.6" was causing the problem. Not sure where this Add-on came from, but after disabling it the graphics on Golf.com and Skysport NZ were visible. Thanks again.

more options

You're welcome.

You could consider reporting it on the ABP forum @ https://adblockplus.org/forum/

You can also disable it on that site only by clicking the arrow to the right of the button and choosing that option from the menu.

more options

Adblock 1.3.8 was doing it to me.

more options

I am running the new 5.0 of firefox with the version checking disabled since several of my "required" add-on aren't compatible. It is an ad-block problem since disabling for this page brought up the golf scores. I don't remember this happening with 4.0 of Firefox. I hope this is the only problem with 5.0 that affects me. I would have gone back to 4 but I guess I can't so I may go back to 3.xx. Seems strange to have 5 out so soon and with so many add-ons not compatible.