为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Trying to download firefox and it comes up as Extraction Failed. File Corrupt.

  • 1 个回答
  • 9 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Ive been trying to download firefox for two days now. When its done getting the setup file i open it and it Says the file is corrupt. Ive tried numerous things. Norton says less then 5 people have this version. Is it my computer or the site?

Ive been trying to download firefox for two days now. When its done getting the setup file i open it and it Says the file is corrupt. Ive tried numerous things. Norton says less then 5 people have this version. Is it my computer or the site?

所有回复 (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading and installing work.