Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot safely purchase any item online because the "padlock" feature is missing from the sites.

  • 2 个回答
  • 11 人有此问题
  • 1 次查看
  • 最后回复者为 CherylG

more options

I have written about this problem previously. After I downloaded the Firefox 4.1, the padlock icon that appears at a site from which I want to make a credit card purchase is missing. I am unable to safely purchase anything online now. The information I was given previously did not correct this problem. Why would the 4.1 Firefox download eliminate this security feature? And, how can it be corrected?

I have written about this problem previously. After I downloaded the Firefox 4.1, the padlock icon that appears at a site from which I want to make a credit card purchase is missing. I am unable to safely purchase anything online now. The information I was given previously did not correct this problem. Why would the 4.1 Firefox download eliminate this security feature? And, how can it be corrected?

所有回复 (2)

more options

The whole status bar was redesigned, so now you use the area to the left of the address (green, blue, or plain) to check whether the site is secure.

Site Identity Button | How to | Firefox Help

Other discussions about this change mention an add-on you can use if you really prefer seeing a lock:

firefox 4 where is the padlock bottom right corner | Firefox Support Forum | Firefox Help

more options

Thank you. That works.

CherylG