为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

A very important download willnot download, it begins but it never finishes.

  • 1 个回答
  • 3 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

When I try to download an update, the download begins and says it is connecting to server. But it never ends, it runs for hours? Not sure what to do with this. Need to maintain updates for Firefox but not sure what happened. Do I need to reload foxfire or delete it all together and start over?

When I try to download an update, the download begins and says it is connecting to server. But it never ends, it runs for hours? Not sure what to do with this. Need to maintain updates for Firefox but not sure what happened. Do I need to reload foxfire or delete it all together and start over?

所有回复 (1)

more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.