Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cant update to 4. Error message "The operation can’t be completed because you don’t have permission to access some of the items."

  • 3 个回答
  • 2 人有此问题
  • 15 次查看
  • 最后回复者为 cor-el

more options

Ever since I got my new Mac Mini, I have not been able to download the new versions of FireFox. I always get an error message of some sort just trying to move the file into the applications folder. Here is my Hardware Overview:

 Model Name:    Mac mini
 Model Identifier:    Macmini3,1
 Processor Name:    Intel Core 2 Duo
 Processor Speed:    2.26 GHz
 Number Of Processors:    1
 Total Number Of Cores:    2
 L2 Cache:    3 MB
 Memory:    2 GB

Today, when I tried to replace the old FireFox in the applications folder, I got this message: Error message "The operation can’t be completed because you don’t have permission to access some of the items."

Ever since I got my new Mac Mini, I have not been able to download the new versions of FireFox. I always get an error message of some sort just trying to move the file into the applications folder. Here is my Hardware Overview: Model Name: Mac mini Model Identifier: Macmini3,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.26 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 3 MB Memory: 2 GB Today, when I tried to replace the old FireFox in the applications folder, I got this message: Error message "The operation can’t be completed because you don’t have permission to access some of the items."

所有回复 (3)

more options

If you get an error message that you do not have sufficient permissions or if you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

I cannot seem to be able to trash the old FireFox. What is the procedure?

more options

What happens if you drag the current Firefox application to the trash?