为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't open sites requiring Adobe Flash but Adobe finder says installed

  • 3 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 Xircal

more options

Adobe finder says I have latest version installed I have un-installed several times and always get the same results I followed procedures suggested under help "how do I install- - " and I get to the pop up that is showing in #5 I check "i agree" exit the browser and chose install the SAME pop up runs and then says "done" I do not have any icon nor is it showing in my computer program list nor will any program requiring Adobe Flash work

Adobe finder says I have latest version installed I have un-installed several times and always get the same results I followed procedures suggested under help "how do I install- - " and I get to the pop up that is showing in #5 I check "i agree" exit the browser and chose install the SAME pop up runs and then says "done" I do not have any icon nor is it showing in my computer program list nor will any program requiring Adobe Flash work

所有回复 (3)

more options

Please do the following. Download both the Flash uninstaller and installer from these links:

See screenshot for an example of what these files look like.

Next:

  1. Close Firefox and then run the uninstall_flash_player.exe file to remove Flash from your system.

  2. Reboot to remove it from the Windows Registry. This step is important, so don't skip it please.

  3. When the machine boots back to the desktop, run the install_flash_player.exe file, but do not open Firefox.

  4. Providing the installation completes successfully, start Firefox and go to http://www.adobe.com/software/flash/about/ You should be able to see the Flash animation which confirms it's been installed properly.

If the problem persists, it might be due to malware. To eliminate that as the culprit, please download the free version of Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan.

more options

THANK YOU so very much very clear steps worked beautifully was omitting the re-boot obviously as you stated a very important step

more options

You're welcome.

Could you please click the "Solved It" button next to the post which solved the problem for you? This will help others searching for a solution to the same question.

Thanks.