Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 4.0.1 only shows some letters, others are missing. Pages load correctly in other browsers.

  • 1 个回答
  • 17 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

more options

I've encountered a problem with Firefox 4.0.1. where it only shows some letters in headlines, and other letters are missing. I've opened the same pages in other browsers (Chrome and Safari) and the pages open fine. Websites I've noticed this issue at so far: Facebook (clicking on the 'inbox' icon, the sender's name is affected), Fotolia (top navigation bar and phone number. screenshot: http://werecordings.com/images/screenshots/screen-capture-1.png ), youtube (bold text on the left in the inbox, and address book. screenshot: http://werecordings.com/images/screenshots/screen-capture.png ). Please feel free to check out the screenshots I've taken of this issue. I hope they can help. If I keep looking, I'm sure I'll find other websites with this same issue. It might be a javascript issue. I've ruled out a font issue because since I noticed this problem, I used Insider's Font Smasher 1.8.0 to clear out the font caches, then did it again through OnyX and I also used FontAgent Pro 4.140 to analyze all my fonts and then remove all damaged and incomplete fonts. Also, as I mentioned already, these same pages open up completely with no missing characters in other browsers. Please advise!

I've encountered a problem with Firefox 4.0.1. where it only shows some letters in headlines, and other letters are missing. I've opened the same pages in other browsers (Chrome and Safari) and the pages open fine. Websites I've noticed this issue at so far: Facebook (clicking on the 'inbox' icon, the sender's name is affected), Fotolia (top navigation bar and phone number. screenshot: http://werecordings.com/images/screenshots/screen-capture-1.png ), youtube (bold text on the left in the inbox, and address book. screenshot: http://werecordings.com/images/screenshots/screen-capture.png ). Please feel free to check out the screenshots I've taken of this issue. I hope they can help. If I keep looking, I'm sure I'll find other websites with this same issue. It might be a javascript issue. I've ruled out a font issue because since I noticed this problem, I used Insider's Font Smasher 1.8.0 to clear out the font caches, then did it again through OnyX and I also used FontAgent Pro 4.140 to analyze all my fonts and then remove all damaged and incomplete fonts. Also, as I mentioned already, these same pages open up completely with no missing characters in other browsers. Please advise!

所有回复 (1)

more options

Try to teset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).