为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Hotmail stopped working in Firefox last night. Still works in IE, but Firefox is my usual browser, and I'd like to stick with it.

more options

Hotmail will load in Firefox, but I cannot open, delete, or move emails, and I cannot open any of my folders to access email. I am not having this problem in IE; only in Firefox.

Other people are registering the same complaint at the Hotmail forums, so it's not an issue on my end, and it's definitely not just a cacheing issue or anything like that.

Hotmail will load in Firefox, but I cannot open, delete, or move emails, and I cannot open any of my folders to access email. I am not having this problem in IE; only in Firefox. Other people are registering the same complaint at the Hotmail forums, so it's not an issue on my end, and it's definitely not just a cacheing issue or anything like that.

所有回复 (7)

more options

Day two. Still not working.

more options

Hotmail is rolling out a server change at their end which might be causing this problem. Mozilla has spoken to them about it and they are trying to fix it. I won't be able to provide you a time estimate by when it will be solved but hotmail/mozilla is certainly looking at this issue.

I will let you know if get any updates!

由brinda于修改

more options

I've posted an update on https://support.mozilla.com/en-US/questions/835441

Thanks for the reports and for using Hotmail.

Raul.

more options

Raul: I saw your update, and I am having the problem where I can log in but can't access anything. Your solution suggests making a fix to NoScripts, but I do not use NoScripts as an add-on in Firefox, and have no desire to use it, so what solution do you recommend so I can get Hotmail working again?

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Hotmail works for me with IE but not with Firefox. Doesn't sound like a problem with Hotmail unless they want everyone to use IE and nothing else, which would open MS to legal action, so I doubt they did that.

more options

Upgrade your browser to Firefox 8 and check