为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 5 is causing my Intel graphics driver (it is up to date) to crash - never had a problem with Firefox 2, 3, or 4.

more options

Having repeated intel graphics accelerator driver crashes - screen goes black and it recovers - get little error message screen as what happened. Happens frequently. I have done driver scans and everything is up to date. Did not have this problem with firefox 4

Having repeated intel graphics accelerator driver crashes - screen goes black and it recovers - get little error message screen as what happened. Happens frequently. I have done driver scans and everything is up to date. Did not have this problem with firefox 4

被采纳的解决方案

You may want to just turn off graphics acceleration temporarily until this is sorted out.

orange Firefox button or Tools menu > Options > Advanced > "General" mini-tab > uncheck Use hardware acceleration when available

定位到答案原位置 👍 6

所有回复 (9)

more options

选择的解决方案

You may want to just turn off graphics acceleration temporarily until this is sorted out.

orange Firefox button or Tools menu > Options > Advanced > "General" mini-tab > uncheck Use hardware acceleration when available

more options

Thanks - I just did that and so far so good. It was getting to be a real pain.

more options

The problem has reared it ugly head again.

Everything was fine for awhile. Now it is doing it right after I bring up Firefox. First thing I did check to see if the Use hardware acceleration when available box was checked or not. It is not. Now if I just check and uncheck it then say OK it seems to clear up the problem for that session. It is almost like Firefox is at times using hardware acceleration by default and not using this box all the time and needs to be reminded.

more options

I have the same problem - only my computer crashes completely. Started with 4.5 and continued with 5.0. Doesn't happen with Chrome and only happens when watching video. Started using chrome to watch videos. I've turned off video accelerator - hopefully that works for me.

more options

there's also an "enable hardware acceleration" option in flash. If you right-click on a video & choose "settings" - then uncheck this option. May be a flash issue not a firefox one. Am just trying it now, though.

more options

I am not sure about the flash connection.

I ended up changing the display settings from True Color (32 bit) to High Color (16 bit) and then changed the theme to a non Aero theme and the problem has gone away.

Maybe that avoids the hardware acceleration issue all together. Not a pretty fix but it works.

more options

This is my problem too. I saw a post about a computer crash above. I found if I wait (various periods of time) the computer restores and firefox stays broken. Although being impatient, I would reboot the computer anyway.

I HAVE SWITCHED TO CHROME until this problem is resolved. You can import all your bookmarks and passwords and live happily ever after. When and If this problem is resolved, I may switch back (been loyal for years and years).. if it takes too long, I'll probably just stay with chrome as my new browser.

I have also seen a similar screen to the "BLUE SCREEN OF DEATH" that scared me, but it was a graphic driver crash warning (windows 7) nothing more. However I did pee myself a little.

For a while I thought my graphics card was overheating or something, but found the crashes coincided with firefox boot. That's when I discovered this thread. Thanks folks for posting.

more options

Same problem here... Video driver crashing started after updating to 5.0 and only when I use Firefox. Since I use other applications that use the acceleration at the same time, turning it off not an option. No problem with chrome or IE9 far as driver crash. But IE9 has other nasty problems but at least it doesn't crash video drivers.

more options