Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Suddenly firefox will not open unless I turn off my firewall (thru McAfee). When the firewall is on, I get an error messsage that it cannot connect to the server. Any thoughts? Thanks

  • 1 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

when opening firefox, the connection goes to www.aol.com, and the eror states it cannot establish the connection. I am not comfortable with on-line banking to leave the firewall off, and this was never a problem until last night.

when opening firefox, the connection goes to www.aol.com, and the eror states it cannot establish the connection. I am not comfortable with on-line banking to leave the firewall off, and this was never a problem until last night.

所有回复 (1)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: