为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I cannot open my Talk Talk mailbox since updating to Firefox 5.0

salcan555
salcan555
more options

I can get onto the web page, but when I try to open my emails nothing happens. I spoke to TalkTalk support about this, and they say there is a problem with Firefox as a browser since recent updates. I updated to 5.0 earlier today and haven't been able to access my mail since then. I can get into my hotmail email okay using Firefox. When I changed browser, I managed to access my TalkTalk email as well. Should I change back to a previous version of Firefox?

I can get onto the web page, but when I try to open my emails nothing happens. I spoke to TalkTalk support about this, and they say there is a problem with Firefox as a browser since recent updates. I updated to 5.0 earlier today and haven't been able to access my mail since then. I can get into my hotmail email okay using Firefox. When I changed browser, I managed to access my TalkTalk email as well. Should I change back to a previous version of Firefox?

所有回复 (2)

trevorlonguk
trevorlonguk
more options

I to have found this problem, come on Firefox! stop messing about !! we need to trust you...............oh what about Google

由trevorlonguk于修改

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?