为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 4 was working normally but when I updated to 5 it does not load when I select ANY firefox icon from ANY menu?

  • 4 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 alan_r

more options

But when I load a second browser (like Chrome or Explorer) it will pop up two or three windows like they have loaded but do not show under open programs or on my desktop, this only happens with firefox and I've already uninstalled and reinstalled.

I am running Windows 7 and have had no problems with firefox till now. Both my other browsers work normally. Though my tool bar in firefox has also disappeared and been stating it needs to be reinstalled

But when I load a second browser (like Chrome or Explorer) it will pop up two or three windows like they have loaded but do not show under open programs or on my desktop, this only happens with firefox and I've already uninstalled and reinstalled. I am running Windows 7 and have had no problems with firefox till now. Both my other browsers work normally. Though my tool bar in firefox has also disappeared and been stating it needs to be reinstalled

所有回复 (4)

more options

A good place to start is to get rid of any trace of Conduit on your computer.

Google for information and help in getting rid of it.

more options

I just tried this and did not noticeably effect anything, though thought I'd add when I load another browser it does still seem to force firefox to open but not immediately. If I load nothing else it seems like firefox will never load but if I load say chrome firefox typically starts up within a minute or two but still extremely delayed.

more options

Edit: Now I can't get Firefox to load up no matter what I do and it asks me if I want to allow it to make changes every time I try (which it has never done before). I'm confused.

由Kaitrosebd于修改

more options

The next step I would recommend is to do some troubleshooting(Safe Mode,Problematic Extensions etc) -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

http://support.mozilla.com/en-US/kb/Troubleshooting%20plugins

Just to make sure you can get started in Firefox Safe Mode - Hold the Shift key down as you double click on the Firefox icon, ignore the page that opens and Continue. Firefox isn't the only thing that has been updated and new conflicts and culprits can emerge.

I would also recommend a search of your computer to make sure no residue of "Conduit" remains.