为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

our Advast was disabled with upgrade of Firefox. We want to go back.

more options

We upgraded Firefox to 5 and are now told that our Advast (antivirus) program will not work with the upgrade. They checked for upgrades to Advast and found none. We do not want to be without Advast. How can we go back to our prior version of Firefox? We tried your auto "help" and didn't get any further than your saying "click on the Firefox button". We can't find the Firefox button. Our computer knowledge is minimal. Please give us detailed help!!

We upgraded Firefox to 5 and are now told that our Advast (antivirus) program will not work with the upgrade. They checked for upgrades to Advast and found none. We do not want to be without Advast. How can we go back to our prior version of Firefox? We tried your auto "help" and didn't get any further than your saying "click on the Firefox button". We can't find the Firefox button. Our computer knowledge is minimal. Please give us detailed help!!

所有回复 (1)

more options

While we are waiting for your directions we clicked on Advast and it says that it is fully enabled and protecting us. What is going on?