Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cant' print using firefox. print preview won't display, won't print, printing dialog box won't display, etc

  • 7 个回答
  • 114 人有此问题
  • 10 次查看
  • 最后回复者为 busycharlie

more options

Seems like since I updated to firefox 5 I can't print web pages, print preview won't work. I click on the print option under file and nothing displays or prints.

Seems like since I updated to firefox 5 I can't print web pages, print preview won't work. I click on the print option under file and nothing displays or prints.

被采纳的解决方案

Try the Firefox SafeMode and see if you can initiate printing from within Firefox.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

定位到答案原位置 👍 1

所有回复 (7)

more options
more options

Hi, I went to about:config as you suggested and my printer was listed next to print.print_printer and I did the reset anyways but it still won't print through FF. Any other ideas? I really don't want to uninstall FF as I'm sure there is no guarantee that will fix the problem.

Thanks

more options

Un-installing and re-installing Firefox isn't going to fix anything, unless you also remove all your Firefox data and customizations and start from scratch, but that is rarely necessary to fix a problem like this.

Did you reset all the preferences for that particular printer?

more options

No, I only did the print.print_printer reset. I guess I will need to do the rest of them, right?

more options

Ok, I reset every printer preference that was active in about:config. I closed FF and I still can't print through FF. Print preview wont' work or open. If I click print nothing happens. The only way I can print if the page I'm on has a print option such as printing a invoice/receipt, then that print dialog box opens or responds but when trying to print a webpage it just won't do that. Should I uninstall FF? Bummer!!

more options

选择的解决方案

Try the Firefox SafeMode and see if you can initiate printing from within Firefox.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

Thanks for your help!!! I restarted FF with the add-ons disabled then kept on testing the printing as I setup FF again. So far so good.