Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I can't play what appear to be embedded videos.

  • 1 个回答
  • 7 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

jbacinti
jbacinti
more options

From this site: www.cincinnati.com, I can't play any of the videos from their Video Library. I get the page where they are to be played but no frame or border, just white space. The same videos play in IE 6.0.

I've cleared cache as suggest by the site to no avail. If there is a link to a YouTube video, it plays in Windows Media Player. I have Quick Time installed.

From this site: www.cincinnati.com, I can't play any of the videos from their Video Library. I get the page where they are to be played but no frame or border, just white space. The same videos play in IE 6.0. I've cleared cache as suggest by the site to no avail. If there is a link to a YouTube video, it plays in Windows Media Player. I have Quick Time installed.

由jbacinti于修改

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).