为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I download firefox when it keeps prompting me to reboot but when I do it still won't? have rebooted 6 times now and still can't download.

  • 25 个回答
  • 34 人有此问题
  • 1 次查看
  • 最后回复者为 Hasan

more options

I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

被采纳的解决方案

Uninstalling Firefox on Windows

http://kb.mozillazine.org/Uninstalling_firefox#On_Windows

Delete ALL suggested in the article

Check and tell if its working.

定位到答案原位置 👍 0

所有回复 (5)

more options

选择的解决方案

Uninstalling Firefox on Windows

http://kb.mozillazine.org/Uninstalling_firefox#On_Windows

Delete ALL suggested in the article

Check and tell if its working.

more options

ok got the support page working again it wasn't letting me read responses I went to the link and removed the finles it said I'm trying to download now it's working thank you very much the uninstall I did months ago left those files that were blocking it thank you

more options

tell me when you have Successfully Completely Installed Firefox.

more options

I completed and am using it now it I went to that link you posted and deleted the files it said and now it is working

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply

  1. 1
  2. 2