为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How come Netflix will not work on my firefox but will work on my old Internet Explorer 6?

  • 1 个回答
  • 14 人有此问题
  • 5 次查看
  • 最后回复者为 Thygoddess

more options

This could be one of the weirdest things ever. Even Netflix support is stumped. Note that everything worked fine yesterday.

I tried viewing movies on Netflix (canada). I get taken to a system requirement page. Puzzled, I uninstall and reinstall Silverlight through the microsoft website. It doesn't change a thing. I try uninstalling Silverlight and then getting the Silverlight install prompt through Netflix. It never comes up. I get that crazy idea of trying out to see if I will get the prompt on IE6 (I never update it. Why would I? I have Firefox!). And I get the prompt. It installs just fine and I can view movies there! So I try to see if it would've fixed the Firefox problem.

It hasn't. It's as if their website doesn't recognize Firefox6 as meeting the basic requirements. I called back Netflix at this point and they told me to ask you Mozilla folks to see if you have any idea. I'm absolutely startled. Any idea?

This could be one of the weirdest things ever. Even Netflix support is stumped. Note that everything worked fine yesterday. I tried viewing movies on Netflix (canada). I get taken to a system requirement page. Puzzled, I uninstall and reinstall Silverlight through the microsoft website. It doesn't change a thing. I try uninstalling Silverlight and then getting the Silverlight install prompt through Netflix. It never comes up. I get that crazy idea of trying out to see if I will get the prompt on IE6 (I never update it. Why would I? I have Firefox!). And I get the prompt. It installs just fine and I can view movies there! So I try to see if it would've fixed the Firefox problem. It hasn't. It's as if their website doesn't recognize Firefox6 as meeting the basic requirements. I called back Netflix at this point and they told me to ask you Mozilla folks to see if you have any idea. I'm absolutely startled. Any idea?

所有回复 (1)

more options

To add a new thing I discovered: I have just downgraded to Firefox 5. Now Netflix works fine.

What on earth is going on?