Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

the fafsa website wont load and told me it is not compatible with firefox 6.0 what do i do

  • 2 个回答
  • 20 人有此问题
  • 2 次查看
  • 最后回复者为 skylerbaird

more options

I click on the fafsa website to fill out a financial aid form. The form will not load. So i talked to their IT person who said I need mozilla 3.6 or something like that with my mac system?

I click on the fafsa website to fill out a financial aid form. The form will not load. So i talked to their IT person who said I need mozilla 3.6 or something like that with my mac system?

所有回复 (2)

more options

I am not sure of the solution for Mac users.

Not much you can do about the site choosing to specify Firefox 3.6 Presumably an example of an enterprise user wanting to stick with known and tested versions of browsers.

If you were a PC rather than a Mac user then as you will probably only use firefox 3.6 for that site maybe the easiest method is to download install and use the portable version, whilst keeping Firefox 6 for day to day use.

This is a relatively frequently asked question: https://support.mozilla.com/en-US/search?os=1&fx=9&q=fafsa

You could also consider

  • provide feedback about the site not working, use your feedback menu
    (Firefox Button -> Help -Provide Feedback)

That should help by highlighting the problem so that either

  • the site is more likely to change
  • or Mozilla, is more likely to continue support for Firefox 3.6

Obviously it will be a disaster if a financial site is left only allowing access by a version of Firefox that is unsupported for Security.

I am a PC user; as a Mac user I am not too sure what you can do, probably you will have to downgrade to firefox 3.6.2 see installing a previous version of firefox

See also this thread: /questions/800416 about solutions for Mac users. (There may well be other info if you search the forum)

more options

If you have a mac you have Safari. In preferences enable the "develop" button. Then you will have a new choice of develop across the bar at the top. click "user agent" inside that option you can mimic any browser that the site you are using wants to see.