为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I am having problems with my Sync and bookmarks. I synced my bookmarks before wiping the hard drive. Now when I type in my email address to restore/get back my bookmarks, the box reads "already in use" I have my sync key. I need help. Help!!!!!

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 the-edmeister

Albert2826
Albert2826
more options

Question I am having problems with my Sync and bookmarks. I synced my bookmarks before wiping the hard drive. Now when I type in my email address to restore/get back my bookmarks, the box reads "already in use" I have my sync key. I need help. Help!!!!!

Question I am having problems with my Sync and bookmarks. I synced my bookmarks before wiping the hard drive. Now when I type in my email address to restore/get back my bookmarks, the box reads "already in use" I have my sync key. I need help. Help!!!!!

所有回复 (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sounds as if you are trying to create a new Sync account. You need to treat that software reload as a new device for purposes of Sync.

https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync#w_add-another-computer