为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My Firefox tabs won't close. They become deactivated, but the tab stays visible.

  • 2 个回答
  • 5 人有此问题
  • 2 次查看
  • 最后回复者为 JBStahl

more options

I'm running Firefox 6.0.2 with multiple groups and tabs active (45 tabs in 7 groups). Makes by research life much easier. In the last couple of days, when I close a tab (either by using the "x" or by right-pick menu), the tab becomes deactivated, but won't disappear. I have to close FF (save tabs), reopen, and the formerly closed tabs will reappear as active. Usually, I can close them and they disappear. Any new tab created and closed during the new session repeat the same problem.

I'm running Firefox 6.0.2 with multiple groups and tabs active (45 tabs in 7 groups). Makes by research life much easier. In the last couple of days, when I close a tab (either by using the "x" or by right-pick menu), the tab becomes deactivated, but won't disappear. I have to close FF (save tabs), reopen, and the formerly closed tabs will reappear as active. Usually, I can close them and they disappear. Any new tab created and closed during the new session repeat the same problem.

被采纳的解决方案

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

Finally got time to troubleshoot the problem. I put it off as long as I could, thinking that it would result in a loss of all my tab groups...

The safe mode troubleshooting was easy to follow and had great step-by-step instructions. Started in safe mode; problem was gone. Could open and close tabs just fine. Opened in regular mode; problem returned. Tried to disable the hardware acceleration; problem persisted. Restarted with hardware acceleration on, then set to default theme, restarted; problem resolved!!

Running now in normal mode; no problems. Might just stick with default theme for a while. Troubleshooting only took 10 minutes or less. Best part is I didn't loose any tabs or tab groups!!! Thanks!