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详细了解

话题已存档。 如果需要帮助请提出新问题。

Why can I no longer read my hotmail normally using Firefox, when it worked last week and it works with Explorer?

  • 1 个回答
  • 2 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

emli00
emli00
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Suddenly this week, my hotmail page looks weird, not displaying the emails like I'm used to. The list of emails is the only thing I see (appart from the normal right side menu) and I can't access the actual content of the individual emails. This has never been a problem before and I don't have any difficulties with other websites. Thankfully my hotmail works normally with Explorer but I would like to be able to continue using Firefox.

Suddenly this week, my hotmail page looks weird, not displaying the emails like I'm used to. The list of emails is the only thing I see (appart from the normal right side menu) and I can't access the actual content of the individual emails. This has never been a problem before and I don't have any difficulties with other websites. Thankfully my hotmail works normally with Explorer but I would like to be able to continue using Firefox.

被采纳的解决方案

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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选择的解决方案

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).