Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot restore saved bookmarks

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I caanot restore saved bookmarks. When I click on "choose file" the headers blur and "not responding shows up. I also copied and pasted the following info from hen it happened

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangXProcB1
 Application Name:	firefox.exe
 Application Version:	6.0.2.4262
 Application Timestamp:	4e6163d9
 Hang Signature:	fe48
 Hang Type:	64
 Waiting on Application Name:	nmsrvc.exe
 Waiting on Application Version:	0.0.0.0
 OS Version:	6.1.7600.2.0.0.256.1
 Locale ID:	1033
 Additional Hang Signature 1:	fe482e4b0b1dc241653d98167331d2b8
 Additional Hang Signature 2:	aa4f
 Additional Hang Signature 3:	aa4f0c1b797a12e8c5de54fe9c74d61e
 Additional Hang Signature 4:	fe48
 Additional Hang Signature 5:	fe482e4b0b1dc241653d98167331d2b8
 Additional Hang Signature 6:	aa4f
 Additional Hang Signature 7:	aa4f0c1b797a12e8c5de54fe9c74d61e
I caanot restore saved bookmarks. When I click on "choose file" the headers blur and "not responding shows up. I also copied and pasted the following info from hen it happened Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 6.0.2.4262 Application Timestamp: 4e6163d9 Hang Signature: fe48 Hang Type: 64 Waiting on Application Name: nmsrvc.exe Waiting on Application Version: 0.0.0.0 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Hang Signature 1: fe482e4b0b1dc241653d98167331d2b8 Additional Hang Signature 2: aa4f Additional Hang Signature 3: aa4f0c1b797a12e8c5de54fe9c74d61e Additional Hang Signature 4: fe48 Additional Hang Signature 5: fe482e4b0b1dc241653d98167331d2b8 Additional Hang Signature 6: aa4f Additional Hang Signature 7: aa4f0c1b797a12e8c5de54fe9c74d61e

由TitaTeng于修改

所有回复 (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.


Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files

See: