为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I am unable to download the Firefox program from the web site

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 John99

mikefrom.ukpa
mikefrom.ukpa
more options

Hi, I have been trying to replace Firefox on my Laptop because it failed to open. I removed the Firefox program and went to the Web site using Internet Explorer. I clicked on the download bitton for Firefox; nothing happened. I clicked on the alternative and again nothing happened. I can do without Firefox but it would be useful to have. Can you help?

Hi, I have been trying to replace Firefox on my Laptop because it failed to open. I removed the Firefox program and went to the Web site using Internet Explorer. I clicked on the download bitton for Firefox; nothing happened. I clicked on the alternative and again nothing happened. I can do without Firefox but it would be useful to have. Can you help?

所有回复 (2)

Donnie
Donnie
more options

Actually what you are describing is not a Firefox issue as you stated you had previously uninstalled it from your laptop. Internet Explorer 9 has a similar download section now modeled after Firefox, thus if you check your IE download folder you are likely to see the Firefox file in which you would need to proceed to click on to continue the install.

If this solved your problem, then please select "Solved", Thank You!

John99
John99
more options

If you have completely uninstalled Firefox you will have to re-install it again.

You will need to be using an admin level account to complete an installation of Firefox, and you may have to adjust settings of Firewalls or security software to allow downloads and installation.