Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

when I tried to reload the older version of FF that suits my computer it reloaded with the same toolbar from "MyPoints" which was causing the problem, and FF still doesn't load?

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 the-edmeister

more options

I tried to download the older version of Firefox which will work w/ my Mac OS 10.4.11 sys, but the pesky MyPoints toolbar came with it. Why? So Firefox still doesn't load. It's stuck about 3/4 of the blue bar.

I tried to download the older version of Firefox which will work w/ my Mac OS 10.4.11 sys, but the pesky MyPoints toolbar came with it. Why? So Firefox still doesn't load. It's stuck about 3/4 of the blue bar.

所有回复 (2)

more options

Be sure to download Firefox from the Mozilla server.

You are unfortunately out of luck with an Intel Mac and OS X 10.4.11 Best would be to update to OS X 10.5 or later if you want to use Firefox 4 and later versions (current is 6.0.2).

由cor-el于修改

more options

Reloading an older version of Firefox doesn't get rid add-ons that you have installed. You need to uninstall that My Points toolbar add-on. Try using the Firefox SafeMode to uninstall it.

http://support.mozilla.com/en-US/kb/Safe+Mode