为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Back arrow doesn't work or light up. Tried safe mode thing. Not stuck in safe mode. What to do? Thanks. ckline

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

ckleinmaier
ckleinmaier
more options

My back arrow isn't working. I followed troubleshooting process; went into and out of safe mode. Closed down and restarted a couple of times. I'm running the latest Firefox on Dell Studio laptop, Windows Vista. I've done all the troubleshooting listed below. No change.

My back arrow isn't working. I followed troubleshooting process; went into and out of safe mode. Closed down and restarted a couple of times. I'm running the latest Firefox on Dell Studio laptop, Windows Vista. I've done all the troubleshooting listed below. No change.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I assume that it still didn't work in Safe mode?

Can you right-click either button to get a drop down list?

Are you using Private Browsing?

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files

See: