We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I use option on webpage to open something and end up with empty new tab.

more options

I am on a web page and there is an option to open or analyse another available page. I press the button or highlighted option. It then shows me it is transferring data and forwards me to a new tab but when it says done the new page has nothing on it. There is no option pop up allowing me to enable scripts so I end up with nothing. An example is on orange.fr. It asks if I want to see my bill (facture) I press (consulter ma facture) It appears to be loading a new page and is transferring info but the new page opens and it is empty. There is no option to allow scripts.

I am on a web page and there is an option to open or analyse another available page. I press the button or highlighted option. It then shows me it is transferring data and forwards me to a new tab but when it says done the new page has nothing on it. There is no option pop up allowing me to enable scripts so I end up with nothing. An example is on orange.fr. It asks if I want to see my bill (facture) I press (consulter ma facture) It appears to be loading a new page and is transferring info but the new page opens and it is empty. There is no option to allow scripts.

被采纳的解决方案

Is that a PDF (Adobe Reader) file or a normal web page?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

Is that a PDF (Adobe Reader) file or a normal web page?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thank you Cor-el. Very obvious but very helpful as it made me disable everything. The problem was the add on PDF Download 3.0.0.2. Once it was disabled all the actions I wanted to do were successful. I have no idea why but I do not care as problem solved.