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Updater is not connecting to update server, unable to dowload new version of Firefox.

  • 2 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 coke1349

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Every time when I'm prompted to upgrade to a new version of Firefox, the updater refuses to connect to the update server. When downloading it manually I get a message that says "Unknown disk image". What to do? As it is a security update it would be nice to get it downloaded...

Every time when I'm prompted to upgrade to a new version of Firefox, the updater refuses to connect to the update server. When downloading it manually I get a message that says "Unknown disk image". What to do? As it is a security update it would be nice to get it downloaded...

被采纳的解决方案

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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所有回复 (2)

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选择的解决方案

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Thanks for the help, appreciate it!