为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes before I can open it?

  • 1 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 John99

more options

Every time I try to open Firefox, I just get a crash reporter thing. The same happens in safe mode. Also, Google Chrome is also refusing to open, and crashes too. Any ideas on some stuff to try? I can't do all my school work on my phone.

Every time I try to open Firefox, I just get a crash reporter thing. The same happens in safe mode. Also, Google Chrome is also refusing to open, and crashes too. Any ideas on some stuff to try? I can't do all my school work on my phone.

所有回复 (1)

more options

There is information about firefox crashes <-- clickable link --

If another browser is crashing the problem is not specific to Firefox, maybe you should look at more general causes of crashes, and your Windows 7 OS.

Loose cards, overheating, and malware are some typical possible causes of a crash.