Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes - No crash dump file

  • 1 个回答
  • 19 人有此问题
  • 7 次查看
  • 最后回复者为 scollins

more options

For some reason, I've had a few problems with Firefox recently. The latest is that each time I try to load it, it crashes straight away, occasionally letting me send an error report, others not. It always comes up with an error that states: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Unfortunately the crash reporter is unable to submit a crash report. Details: The application did not leave a crash dump file.

I've tried restarting my computer in safe mode to see if it works then, but it is coming up with the same error. I've also uninstalled and reinstalled Firefox, yet nothing has helped at all. I've also got problems opening Chrome and Safari, and now Explorer seems to be the only browser that works on my computer. I've downloaded malwarebytes by recommendation from a family member, yet that isn't finding any viruses/malware on my computer. As that's what I initially thought it could be. As I'm unable to open Firefox at all, I'm unable to obtain any previous crash ID's. I do have the details that come up in the 'Details' box when Firefox says that it has crashed, but unsure whether that would help establish any sort of information to help with the issue. I'm not that technically minded, so if someone could help me out with it, I'd really appreciate it.

For some reason, I've had a few problems with Firefox recently. The latest is that each time I try to load it, it crashes straight away, occasionally letting me send an error report, others not. It always comes up with an error that states: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Unfortunately the crash reporter is unable to submit a crash report. Details: The application did not leave a crash dump file. I've tried restarting my computer in safe mode to see if it works then, but it is coming up with the same error. I've also uninstalled and reinstalled Firefox, yet nothing has helped at all. I've also got problems opening Chrome and Safari, and now Explorer seems to be the only browser that works on my computer. I've downloaded malwarebytes by recommendation from a family member, yet that isn't finding any viruses/malware on my computer. As that's what I initially thought it could be. As I'm unable to open Firefox at all, I'm unable to obtain any previous crash ID's. I do have the details that come up in the 'Details' box when Firefox says that it has crashed, but unsure whether that would help establish any sort of information to help with the issue. I'm not that technically minded, so if someone could help me out with it, I'd really appreciate it.

所有回复 (1)

more options

Has anyone figured this out? I'm stuck using Opera and IE 9 and am having an extremely hard time developing my sites. Please help with this issue.