为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I am unable to open mozilla. It says restore session. If I try to open a new tab it says mozilla not responding. I am able to get on the internet through internet explorer and if I switch users I am able to get on mozilla through another users.

  • 2 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 Whitewave_9

lindabennett
lindabennett
more options

I am unable to open mozilla. It says restore session. If I try to open a new tab it says mozilla not responding. I am able to get on the internet through internet explorer and if i switch users I am able to get on mozilla through another user.

Thanks

I am unable to open mozilla. It says restore session. If I try to open a new tab it says mozilla not responding. I am able to get on the internet through internet explorer and if i switch users I am able to get on mozilla through another user. Thanks

所有回复 (2)

Vivek
Vivek
more options

hi,

I think opening a new tab doesn't work because Firefox maybe waiting for an input / action. Try choosing either Restore session or Start New Session before proceeding. Restore session will try to restore your tabs / sites which were open when Firefox crashed and Start new session forgets that info and will try to open a new empty tab or your homepage.

Whitewave_9
Whitewave_9
more options

When did this start for you?

Mine started after I started following the OWS stories.