为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sync data all erased!

  • 3 个回答
  • 15 人有此问题
  • 1 次查看
  • 最后回复者为 SafeBrowser

more options

I was using Aurora for months, then I decided to switch back to Firefox. I am always using Sync to assure that my bookmarks, settings, passwords are safe.

- I created a restore point. - Uninstalled Aurora using YourUninstaller Pro 7. - Downloaded & Installed the latest of Firefox. - Setup Sync information, all ok. - Clicked on "Sync Options" & choose "Replace all data on this computer with my Sync data" - Now I cannot find anything of my data except some obsolete bookmarks.

No settings, no passwords, no history, no tabs... nothing!

I even checked the quota of my Sync and all zeros! I do not really know what have I done, I just clicked on the 2nd Sync option!

My question is; is there a way like a backup or something to get my erased data? Or I have lost my data forever?

Thanks in advance.

I was using Aurora for months, then I decided to switch back to Firefox. I am always using Sync to assure that my bookmarks, settings, passwords are safe. - I created a restore point. - Uninstalled Aurora using YourUninstaller Pro 7. - Downloaded & Installed the latest of Firefox. - Setup Sync information, all ok. - Clicked on "''Sync Options" & choose "Replace all data on this computer with my Sync data''" - Now I cannot find anything of my data except some obsolete bookmarks. No settings, no passwords, no history, no tabs... nothing! I even checked the quota of my Sync and all zeros! I do not really know what have I done, I just clicked on the 2nd Sync option! My question is; is there a way like a backup or something to get my erased data? Or I have lost my data forever? Thanks in advance.

由MHD_MUS于修改

所有回复 (3)

more options

Sync was intended to synchronize your personal information between devices/computers, not for permanent or temporary back-up of your personal information (bookmarks, passwords, etc.).

You are safer creating a back-up of that information on a CD/DVD or a USB/pin/jump/thumb drive. You should backup your personal information regularly. Read about Firefox Sync --> https://support.mozilla.com/en-US/kb/what-firefox-sync



If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

由SafeBrowser于修改

more options

No, there's something else wrong. The data is only erased on my Mac, not on my PC. This happened to me before and I thought it was just a bad hard drive, but I think it's Lion OS. Please fix this because I dislike safari.

Thank you, Mike

more options

mflynn:

Your question is different from the original question: the original poster was using Sync as a backup tool and not for its intended purpose.

Please ask a new question and include all helpful details of your problem.

由SafeBrowser于修改